What gets paid. What doesn't. Why.
Anonymised case studies from real customers. Names changed, numbers preserved. We publish rejections with the same detail as the wins.
2
Paid in full
2
Partial
2
Rejected
Claim raised
₹4,87,000
Settled
₹4,87,000
Days to settle
1
Claim raised
₹3,80,000
Settled
₹2,00,000
Days to settle
14
Claim raised
₹2,85,000
Settled
—
Days to settle
21
Claim raised
₹95,000
Settled
₹62,000
Days to settle
38
Claim raised
₹1,50,00,000
Settled
—
Days to settle
90
Claim raised
₹18,50,000
Settled
₹18,50,000
Days to settle
7
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We anonymise everything before publishing — and we get your written consent before anything goes live. Your story helps someone else avoid a rejected claim.
Share your storyDisclosure
Stories on this page are anonymised case studies of real claim outcomes settled through Klaro Care. Names are changed; ages, cities, and ₹ values are illustrative ranges within ±5%. Each customer provided written consent before publication; consent records are held by the data-protection officer at dpo@klaro.in for the legally-mandated 7 years.
Insurer responses to negative outcomes are invited and, where given, integrated into the “Why this outcome” section per the IRDAI fairness-of-comparison rule. Last reviewed: 01 Apr 2026.
Per IRDAI (Insurance Advertisements & Disclosure) Reg. 2021 §3.7. Issues with a specific story? Raise a grievance.